Front Desk Scheduler/Back Office Assistant - Plastic Surgery - Webster, TX
Memorial Plastic Surgery Memorial Plastic Surgery Webster, TX Webster, TX Full-time Full-time $14 - $18 an hour $14 - $18 an hour 1 day ago 1 day ago 1 day ago Seeking a full-time Front Desk Scheduler / Back Office Assistant who has a friendly personality, professional appearance, and strong communication skills for our office in Webster/Clear Lake, TX.
Duties &
Responsibilities:
Greet patients and visitors promptly and professionally.
Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information.
Schedule appointments, update patient records, work with designated surgery centers/hospitals to coordinate patient care.
Call patients to confirm, follow-up, or reschedule appointments/surgery, as needed.
Verify insurance information and obtain referrals, as needed.
Scan, fax, and/or copy medical records into EMR system or to designated location.
Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care.
Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients.
Review patient balances and process payment transactions.
Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries.
Provide pre & post-operative care, prescriptions, imaging, tests, and surgical orders.
Stock exam rooms, maintain inventory, and order supplies as needed; Assist in minor in-office procedures, clean and sterilize instruments, as needed or requested.
Assist in scheduling meetings, updating calendars, and other administrative support.
Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
Practice patient confidentiality in accordance with HIPAA guidelines and company policies.
Perform other job related duties, as assigned or requested.
Skills:
Experience working with Electronic Medical Records and other computer applications.
Excellent customer service and patient liaison skills.
Impeccable verbal and written communication skills.
Attention to detail, highly organized, and ability to work independently with minimal supervision.
Ability to multitask, be a team player, and work in a fast paced environment.
Job
Qualifications:
Experience:
Minimum 2 years experience in a Physician's Office or Medical Office setting required; Cosmetic/Plastic/Reconstructive Surgery or Dermatology experience, strongly preferred.
Education:
High School diploma, required; Associate's degree or higher, strongly preferred.
Bilingual in English and Spanish, strongly preferred.
TO EXPEDITE YOUR APPLICATION:
Submit a current headshot photo, updated resume and cover letter to:
contact @memorialplasticsurgery.
com, and take a brief 5-minute evaluation survey by copying and pasting this link:
https:
//www.
cultureindex.
com/c/T2Ljk0343r/ into your Internet browser.
Applications submitted without meeting all the requirements will not be reviewed.
No phone calls or third-party recruiting agencies, please.
Job Type:
Full-time Pay:
$14.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Employee discount Free parking Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance Healthcare setting:
Clinic Medical office Private practice Medical specialties:
Plastic Surgery Surgery Schedule:
Day shift Monday to Friday No weekends Application Question(s):
Are you willing to undergo a background check, in accordance with local laws and regulations? Education:
High school or equivalent (Required)
Experience:
Medical Receptionist:
1 year (Required) Medical Assistant:
1 year (Preferred) Plastic Surgery Office:
1 year (Preferred) Language:
Spanish (Preferred) Ability to Relocate:
Webster, TX 77598:
Relocate before starting work (Required) Willingness to travel:
25% (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Duties &
Responsibilities:
Greet patients and visitors promptly and professionally.
Answer phone calls and respond to email inquiries, providing information on surgical and non-surgical procedures of interest, or other needed information.
Schedule appointments, update patient records, work with designated surgery centers/hospitals to coordinate patient care.
Call patients to confirm, follow-up, or reschedule appointments/surgery, as needed.
Verify insurance information and obtain referrals, as needed.
Scan, fax, and/or copy medical records into EMR system or to designated location.
Document accurate patient information, including patient demographics, medical history, and important verbal or non-verbal communication regarding medical care.
Maintain patient flow by utilizing EMR and alerting clinical staff upon arrival of patients.
Review patient balances and process payment transactions.
Update appropriate system applications/patient logs for provided services, purchased products, and scheduled surgeries.
Provide pre & post-operative care, prescriptions, imaging, tests, and surgical orders.
Stock exam rooms, maintain inventory, and order supplies as needed; Assist in minor in-office procedures, clean and sterilize instruments, as needed or requested.
Assist in scheduling meetings, updating calendars, and other administrative support.
Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
Practice patient confidentiality in accordance with HIPAA guidelines and company policies.
Perform other job related duties, as assigned or requested.
Skills:
Experience working with Electronic Medical Records and other computer applications.
Excellent customer service and patient liaison skills.
Impeccable verbal and written communication skills.
Attention to detail, highly organized, and ability to work independently with minimal supervision.
Ability to multitask, be a team player, and work in a fast paced environment.
Job
Qualifications:
Experience:
Minimum 2 years experience in a Physician's Office or Medical Office setting required; Cosmetic/Plastic/Reconstructive Surgery or Dermatology experience, strongly preferred.
Education:
High School diploma, required; Associate's degree or higher, strongly preferred.
Bilingual in English and Spanish, strongly preferred.
TO EXPEDITE YOUR APPLICATION:
Submit a current headshot photo, updated resume and cover letter to:
contact @memorialplasticsurgery.
com, and take a brief 5-minute evaluation survey by copying and pasting this link:
https:
//www.
cultureindex.
com/c/T2Ljk0343r/ into your Internet browser.
Applications submitted without meeting all the requirements will not be reviewed.
No phone calls or third-party recruiting agencies, please.
Job Type:
Full-time Pay:
$14.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Employee discount Free parking Health insurance Health savings account Life insurance Paid sick time Paid time off Vision insurance Healthcare setting:
Clinic Medical office Private practice Medical specialties:
Plastic Surgery Surgery Schedule:
Day shift Monday to Friday No weekends Application Question(s):
Are you willing to undergo a background check, in accordance with local laws and regulations? Education:
High school or equivalent (Required)
Experience:
Medical Receptionist:
1 year (Required) Medical Assistant:
1 year (Preferred) Plastic Surgery Office:
1 year (Preferred) Language:
Spanish (Preferred) Ability to Relocate:
Webster, TX 77598:
Relocate before starting work (Required) Willingness to travel:
25% (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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